Privacy Policy
Short version: Your leads, vendor companies, consultants, résumé files, notes and settings are stored only in your own browser and are never uploaded. If you create a BenchPilot account, we (and our service providers) keep only your account email, sign-in details and plan and payment records. If you press Send on the feedback button, we also receive that report. We do not sell your data or track you.
BenchPilot ("the extension", "we") is a Chrome extension for recruiters and bench sales professionals, operated by Rakessh.D ("the seller"). This policy explains what the extension handles and where it goes. This website (the marketing site) does not use cookies, analytics or trackers.
1. What data the extension reads
- On LinkedIn pages you are viewing, BenchPilot reads the text of the posts visible on the page to find recruiter contact and requirement details: names, email addresses, phone numbers, job titles, companies, locations and required skills.
- On other websites, the extension reads the page only when you click "Scan this page" in the extension popup. It does not read other sites in the background.
- BenchPilot does not read your LinkedIn password, private messages or browsing history, and does not collect data from pages you have not asked it to scan.
1a. LinkedIn profile card
The LinkedIn profile card reads only the profile page you are viewing at that moment. For your 1st-degree connections, when you open LinkedIn's "Contact info" panel, BenchPilot captures the contact details shown there. Those details are stored only on your own computer (in your browser's local extension storage) and are never sent to BenchPilot servers or anyone else.
1b. Résumé files
Résumés (PDF or Word .docx) you attach to a consultant are stored only on your own computer, in the extension's own browser database. They are never uploaded or sent to BenchPilot servers or anyone else. BenchPilot reads their text on your computer, using a copy of the open-source pdf.js library bundled inside the extension for PDFs and its own built-in reader for Word files, only to suggest values for you to review. Removing a résumé or deleting the consultant deletes the file.
Your own profile and résumé, saved in Settings, and the job openings you save in Jobs for you, stay on your computer. They are never uploaded or sent to BenchPilot servers or anyone else.
2. Where the data is stored
- Everything BenchPilot finds and everything you save (leads, notes, statuses, follow-up dates, consultants, email templates and settings) is stored only in your browser, using Chrome's local extension storage (
chrome.storage). - BenchPilot does not upload your leads, consultants, notes, templates or browsing data to the seller or to any third party. The only data that reaches a server is your account and payment information described in section 5 and, only when you press Send, a feedback report described in section 5a.
- The extension contains no analytics, telemetry, advertising or tracking code.
3. We do not sell or transfer your data
We do not sell, rent, trade or transfer user data to third parties. We do not use or transfer user data for purposes unrelated to the extension's single purpose (helping you find and manage recruiter leads and pitch consultants), and we do not use it to determine creditworthiness or for lending purposes.
4. Chrome Web Store User Data Policy
BenchPilot's use of data complies with the Chrome Web Store User Data Policy, including the Limited Use requirements.
5. Accounts, license keys and payments
To use a paid plan (Basic or Pro) you sign in with an account (email and password, or "Continue with Google"). Free features work without an account. If you create one, the following is handled:
- Sign-in and account database (Supabase, hosted in Mumbai, India): your email address and either a securely hashed password (we never see or store your password in readable form) or your Google account identity (email, name and Google user id; we never receive your Google password). Supabase also keeps sign-in technical data such as timestamps.
- Our server functions and database (Supabase): your account email, your account user id, your plan dates, and payment records: Razorpay payment and payment-link ids, plan and amount. They also receive the sign-in token your extension sends when it checks your plan.
- Account emails (Brevo, if enabled): confirmation and password-reset emails may be sent through Brevo, a transactional email provider, which processes your email address only to deliver those messages.
- Payments (Razorpay): you pay on a Razorpay page (UPI, cards, netbanking or wallets). Razorpay processes your payment details under its own privacy policy; we never see or store your card, UPI or bank details.
- Purpose: only to sign you in, activate and verify your plan on your account across your computers, handle duplicate or failed payment reversals, send account emails (verification, password reset, payment receipt), provide support, and meet tax and accounting duties.
- Retention: account data is kept while your account exists. Payment records (payment ids, amounts, dates, email) are kept for as long as Indian tax and accounting law requires, currently up to 8 years, even if the account is deleted.
- Deletion: email nicklennox30@gmail.com from your account email to delete your account. We delete it from Supabase, except payment records we must legally keep.
- Service providers (subprocessors): Supabase (authentication, database and server functions; project hosted in Mumbai, India), Brevo (transactional account emails, if configured) and Razorpay (payments, Razorpay Software Pvt. Ltd.). Some providers may process limited data in countries outside India. We share data with them only to run the service, not for their own marketing.
- Still local only: your leads, consultants, notes, templates and settings are never sent to our servers or to these providers.
- Your plan is delivered to the extension as a digitally signed license, which the extension verifies offline. Older license keys issued by email continue to work the same way.
- Messages you send us by email are handled by your email provider under its own privacy policy.
5a. Feedback and bug reports
BenchPilot has a Report a bug / Send feedback button (in the LinkedIn drawer, the popup, the dashboard and Settings, and the Alt+Shift+F shortcut). Nothing is sent unless you press Send.
- What is sent: the message you type, whether it is a Bug or an Idea, and a small fixed set of details: the page address (without any query string or fragment; on LinkedIn only the path, for example "/feed/"), which BenchPilot screen you were on (drawer, popup, dashboard view or settings), the extension version, your plan (Free, Basic or Pro), your browser and operating system in short form (for example "Chrome 130 / Windows"), your language and the time. If you are signed in, your account email and user id are attached so we can reply to you.
- Never sent: your leads, contacts, consultants, notes, templates, résumés or any other data from your browser storage.
- Optional screenshot: only if you tick "Include a screenshot of this screen". The picture shows what is on your screen, which may include other people's names and posts on LinkedIn. It is off by default. If you do not tick it, no picture is taken. You can untick it at any time before sending.
- Where it goes: to our server on Supabase (hosted in Mumbai, India). Reports are stored in a private database table and screenshots in a private storage area that is not publicly accessible. Only the founder can read them, through a protected admin console.
- If you are offline: the report is kept on your computer (up to 20) and sent automatically when you are back online. Unsent reports stay only in your browser.
- Spam protection: to limit abuse we keep a salted one-way hash of your account id (or, if you are not signed in, of your IP address and browser). We do not store your raw IP address.
- Purpose: to fix bugs, answer you and improve BenchPilot. Reports are not used for advertising and are never sold.
- Retention: reports and their screenshots are deleted after 12 months.
- Deletion: to have a report or screenshot deleted sooner, email nicklennox30@gmail.com from your account email (or quote the time you sent it).
- Service provider: Supabase (database and storage).
6. Emails you send
The "Pitch" and "Submit" buttons open Gmail, Outlook or your default email app with a pre-filled message. The email is sent by that service under its own privacy policy. BenchPilot does not send emails itself and cannot read your mailbox.
7. Your rights and choices
- Delete your data: delete individual leads or clear all leads from the dashboard at any time, or uninstall the extension to remove all locally stored data.
- Export: Basic users can export leads as CSV; Pro users can also export leads as JSON. On every plan, Settings has a free full backup: a single file saved on your computer with your data and résumés (never your sign-in, licence or usage counts) that you can restore later. It is not sent to us.
- Account and payment records: to access, correct or delete your account or license record, email nicklennox30@gmail.com. We may retain payment references where the law requires it for accounting.
8. Your responsibilities
You are responsible for using contact information you collect in line with the laws that apply to you (for example CAN-SPAM in the US, and India's data protection rules) and with the terms of the websites you use, including LinkedIn's terms.
9. Children
BenchPilot is a professional tool and is not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to this policy
If we change this policy we will update the effective date above and, for material changes, note it in the extension's release notes. Continued use after a change means you accept the updated policy.
11. Contact
Questions or deletion requests: nicklennox30@gmail.com. Operator: Rakessh.D, India.
12. Grievance Officer (India, Digital Personal Data Protection Act, 2023)
- Grievance Officer: Rakessh D (founder), BenchPilot, Hyderabad, Telangana, India
- Email: nicklennox30@gmail.com
- Response times: we acknowledge your complaint within 7 days and resolve it within 30 days.
BenchPilot is not affiliated with or endorsed by LinkedIn Corporation.